BOSS BABE LUXE CO. POLICIES & FAQ

Thank you so much for shopping with Boss Babe Luxe Co! I appreciate your support beyond words. Please review our policies before placing your order. By completing a purchase, you agree to the terms below.

📦 Order Processing & Shipping

Orders are processed and shipped within 1–3 business days (excluding weekends & holidays).
Once shipped, you will receive a confirmation email with your tracking number.
Signature confirmation is strongly recommended at checkout to confirm delivery and reduce the risk of stolen packages. Signature confirmation must be an item added to your order! It is listed as a product.
Boss Babe Luxe Co. is not responsible for lost, stolen, or delayed packages once shipped.

For delivery issues, please contact the carrier directly (USPS, UPS, DHL, or FedEx).

🚫 Order Changes & Cancellations

No changes or cancellations can be made to an order after it has been placed.
Color may vary due to resolution.

↩️ Returns & Store Credit

We offer store credit only on approved returns.
Returns must be requested within 3 days of delivery.
Items must be unworn, unwashed, in original condition, with tags attached.
No refunds or exchanges are offered.
Items are thoroughly inspected prior to shipment, and we will not ship any damaged pieces.
The customer is responsible for return shipping costs.

To begin a return request, please email:

📧 support@bossbabeluxeco.com

Include your order number, reason for returning, and item details.

❌ Final Sale Items

The following items are FINAL SALE and cannot be returned or exchanged:

Swimsuits
Undergarments
Lingerie
Thong bodysuits
Clearance/sale items

No exceptions.

💳 Store Credit Details

Once your return is approved and processed, store credit will be issued as a digital gift card via email.
Store credit never expires and can be used toward any future purchase.

📥 Damaged or Incorrect Items

In the rare event, you receive an incorrect or damaged item, please contact us within 3 days of delivery. FYI: Items are inspected as well as photographed/videoed prior to shipping.
Email support@bossbabeluxeco.com with your order number and clear photos of the issue.
We’ll make it right as quickly as possible.

📩 Need Help?

For all customer service inquiries, reach out to us at: